Privacy Policy

At Artisan Fiddler (www.artisanfiddler.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and payment information when you make a purchase on our site.
  • Order Information: Information about your purchases, including the items you’ve purchased, order history, and payment details.
  • Automatically Collected Information: We may automatically collect data about your device, browsing behavior, IP address, and referring URLs when you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including handling payment and delivery.
  • Communicate with you about your orders, promotions, or updates.
  • Improve our website, products, and customer service based on user behavior and feedback.
  • Send marketing communications, newsletters, and promotional offers (if you opt-in to receive them).
  • Comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

  • Service Providers: Such as payment processors, shipping companies, and IT service providers who help us operate our website and fulfill your orders.
  • Legal Compliance: In cases where we are required to share information for legal reasons, such as complying with law enforcement requests or court orders.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site by:

  • Remembering your preferences.
  • Analyzing site traffic and user behavior.
  • Personalizing content and advertisements.

You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features on our website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted, and we follow industry-standard security protocols.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
  • Request more details about how we process your data or ask for corrections if you believe your information is inaccurate.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [sale@artisanfiddler.com]
Address: [1121 Lei Muk Rd, Kwai Chung, Hong Kong]